* Emails- This type of technical writing is primarily used to set conferences or answer questions. Emails are important because they deliver information quickly and this helps to make sure that work is completed on time. Time means money; therefore, a job completed on time will benefit the company financially and it will keep the customer satisfied.
* Letters- This type of technical writing is typically important because it will help maintain good relations with customers and clients. It is a method in which to deliver information to people outside of your organization. Letters are important because they express professionalism and build good rapport with customers. This will in turn produce more income for the company.