When we view ourselves as self-justifying we create false images of ourselves and we are in viewed as in the box. We then see the people who challenge these images as threats and those who reinforce these images as our allies. Being in the box we view others merely as objects, and not as people. The book suggests that we can't truly focus on results if we are in the box and focused on ourselves...by doing so we spend out time selfishly focusing on getting only our own results, and not accomplishing what's best for the organization as a whole.
Problems with being in the box include: lack of commitment, conflict, stress, poor teamwork, and lack of trust, lack of accountability and communication issues. When applying these concepts in the workplace, it important to effectively challenge the box images in order to achieve the best results. The false images will not only affect how we treat others they will also lead to low production in the workplace. To get out of the box, we should do our best to help others succeed and achieve results, whether personally or professionally. Success as a leader depends on being free of self-betrayal and creating an environment of openness, trust and teamwork, where people work hard for the collective good, not individual accomplishments. Individuals who are in the box fail to recognize others as individuals too, and are mainly focused on their own values and goals. When this happens, it creates a barrier to success both with yourself and with the relationships you have with others. People should also try to work together with an understanding of how to appreciate one another without assumptions.